- We guarantee that our jewelry and gemstones are as described on this site.
- One Free Ring Sizing with regular purchase price.
- Any custom changes are non-refundable. Charges will be applied before work is begun.
- Full payment is required before shipment.
- We accept Visa, MasterCard and American Express for our web site orders.
- We accept checks, cash, and wire transfers as a phone order. (413)-637-1589
- We collect sales tax for orders shipping to Massachusetts.
- We ship to the US and Canada only.
- All shipments are 2 day Federal Express with signature required.
- Articles are accepted for return or exchange within 5 business days.
- We ask that you phone or email us and let us know that the item is being returned.
- Item must be in original condition accompanied by a sales receipt.
- No returns on sale items or custom design work.
- Refunds will be issued by check or credit card minus a 2.5% transaction fee and shipping charges.
- Customer is responsible for return shipping charges.
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